About Us
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FREQUENTY ASKED QUESTIONS
Are your products safe for all skin types?
Yes! Our skin care products are gentle and suitable for all skin types, including sensitive skin. However, we recommend doing a patch test before full application.
What is the shipping time for my order?
We process orders within 1-3 business days, and shipping typically takes 7-15 business days, depending on your location. You’ll receive a tracking number once your order is shipped.
How do I track my order?
Once your order is shipped, we’ll send you a tracking number via email. You can track your package on our Order Tracking page or through the carrier’s website.
What if I receive a damaged or incorrect item?
We’re sorry for any inconvenience! Please contact us within 48 hours of receiving your order with photos of the issue, and we’ll arrange a replacement or refund.